Cancellation & Refund Policy

Policy Guidelines

Learn about our straightforward cancellation and refund procedures designed for your convenience and peace of mind.

Key Information on Canceling and Getting Refunds

Our Cancellation & Refund Policy

Here, we provide you with comprehensive information to ensure you understand the terms and conditions associated with canceling services or products and requesting refunds. This section aims to clarify our processes and help you navigate them with ease, ensuring a smooth and transparent experience.

How Do You Cancel A Helicopter Tour?

Please email or call us to request a cancellation of your flight. Fill out the form on our Contact Us page to make sure it gets to us right away.

You can cancel your helicopter tour at any time for a full cash refund if you let us know more than 7 days prior to your tour start date with no hassles. Most of our helicopter tours have a 72-hour cancellation policy, but depending on the time of year and group size, the vendor could extend this to 7 days. Our blanket policy is 7 days. The individual product page will clarify if that particular flight has that longer cancellation period. Depending on the particular tour, there may only be a partial credit.

There are no refunds if you decide to cancel within the 72-hour period. For any tours purchased within 72 hours of the start date, there are no refunds for no-shows or cancellations.

Full refunds are provided anytime if we must cancel your tour due to safety, staff issues, or equipment availability reasons.

Transfers & Other Changes

There will be extra fees applied to the booking for:

Guest changes which results in extra fees based upon weight of the person
Guests over 240 lbs will be charged an extra on check-in at the heliport (approximate 35% fuel fee).
Selecting specific seats within the aircraft
Transportation to and from the heliport
Different routes or length of flight

Groups of 6 People or More

Parties of 6 people or more may be subject to additional cancellation fees or have cancellation time-frames that are longer than 72-hours standard. Those cancellation terms are subject to individual tours and will have special information listed on the tour page. Please ask us about your specific cancellation tour policy if you are purchasing multiple tours

SMS Notifications for Cancellations and Refunds

We may send transactional SMS notifications regarding cancellations, refunds, and booking modifications. These messages are sent to keep you informed about the status of your booking. Message and data rates may apply. Receiving these messages does not subscribe you to promotional SMS communications. You may opt out of receiving these communications at any time by replying STOP.

If you have questions about a refund or cancellation, please contact our customer support team at [email protected] or reply HELP for assistance.

Take a Bird’s-Eye View Tour Now!

Ready to soar above breathtaking landscapes and explore the world from a new perspective? Book your helicopter tour today and embark on an unforgettable aerial adventure that combines thrilling sights with the comfort and safety of our top-notch services. Reserve your seat in the sky now and witness the beauty of our planet like never before!

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We are available daily on the phone to answer all your helicopter questions. Chat, email, call or message us to learn more.

Only Helicopter Tours
Sold Here

We specialize in providing amazing helicopter and air experiences. We even combo with other activities so you get more out of your trip.

Experienced Staff Ready To Customize

Looking for something special or want to do something a little different with a helicopter? Let us know, we can make sure you are using the right equipment and pilot.

Easy Booking & Refund Policy

You can book with confidence that you are getting the best price for your flights. Our cancellation policy allows for full refunds (no questions asked). Check the individual tour page for details.